![\"\"\"](\"\/wp-content\/uploads\/2020\/08\/sendgrid_1.png\")
<\/p>\nWhy do the e-mails with the sender sendgrid@ekiwi.de come to me? Wouldn’t it be nicer if my own e-mail address or the e-mail address of the person filling in the form was used?<\/p>\n
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This was the case in the past. There, for example, the form sender was entered as the sender of the e-mail. If you filled out a form and used e.g. andy.dunkel@gmail.com as address in the e-mail field, this was entered as sender of the e-mail.<\/p>\n
The problem: only Gmail itself, i.e. Google, is allowed to use @gmail.com as sender. You can easily enter the email address as sender, but mail servers check if the sending server matches the sender address at all. I.e. @ekiwi.de may only be used by our server, @outlook.com must come from the Microsoft server. If this is not the case, most mail servers sort out the e-mails as spam mail. Spammers in particular have used such senders in the past to fake legitimate e-mails.<\/p>\n
For this reason, we use the e-mail address sendgrid@ekiwi.de when we send them. This ensures that the e-mails sent via our server are recognized as such and are not filtered out by the spam filter. Without this measure, e-mails would usually not be delivered at all.<\/p>\n
To make it easier to reply to e-mails, the sender is entered as “Reply-To” in the e-mail. If you now go to Reply in your e-mail program, this e-mail address is taken over as the recipient:<\/p>\n
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When replying, andy.dunkel@gmail.com is automatically used as sender:<\/p>\n
![\"\"](\"\/wp-content\/uploads\/2020\/08\/sendgrid_2.png\")
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This is also possible, you have to install the Formmail-Script on your server. The script can be downloaded free of charge for all customers: https:\/\/secure.da-software.de<\/p>\n