Revoke order digital content

Information on the right of withdrawal for consumers regarding the supply of digital content that is not delivered on a physical data carrier (e. g. e-book, software download, license keys)

Cancellation policy

A consumer is any natural person who concludes a legal transaction for purposes that are predominantly not attributable to his commercial or self-employed professional activity.

Right of withdrawal

You have the right to revoke this contract within fourteen days without giving any reasons. The revocation period is fourteen days from the date of conclusion of the contract. In order to exercise your right of withdrawal, you must notify us

Andy Dunkel und Daniel Iwer GbR
Gartenstr. 12a
15907 Lübben (Spreewald)
Germany

Telefon: +49 176 93748280 
info@ekiwi.de 
Telefax: +49 3546 2264273

by means of a clear declaration (e. g. a letter sent by post, fax or e-mail) about your decision to revoke this contract. You can use the enclosed sample revocation form for this purpose, but it is not mandatory. In order to comply with the revocation period, it is sufficient that you send the notice of revocation prior to the expiry of the revocation period.

Consequences of the revocation
If you revoke this contract, we will refund to you immediately all payments we have received from you, including the delivery costs (except for the additional costs resulting from your choice of a different type of delivery than the cheapest standard delivery offered by us) and within fourteen days at the latest from the date on which we receive notice of your revocation of this contract. We will use the same means of payment for this repayment as you used in the original transaction, unless otherwise expressly agreed with you; in no case will you be charged for this repayment.

Sample revocation form
(If you want to cancel the contract, please fill in this form and send it back.)
To:
Andy Dunkel und Daniel Iwer GbR
Gartenstr. 12a
15907 Lübben (Spreewald)
Germany

Telefon: +49 176 93748280 
info@ekiwi.de 
Telefax: +49 3546 2264273

I/we (*) hereby revoke the contract for the purchase of the following goods (*) / provision of the following service (*) concluded by me/us (*)
Ordered on (*)/received on (*)
Name of the consumer (s)
Address of the consumer (s)
Signature of the consumer (s) (only for communication on paper)
Date – Date
—————————————
(*) Delete as applicable.

Exclusion or premature extinction of the right of withdrawal
The right of revocation does not apply to contracts for the delivery of digital content which are not ready-made and for the production of which an individual choice or provision by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
The right of revocation expires prematurely if we have only started with the execution of the contract after you have given your explicit consent and at the same time confirmed your knowledge that you lose your right of revocation with the beginning of the contract fulfilment on our part. We would like to point out that we can make the conclusion of the contract dependent on the aforementioned consent and confirmation.